Privacy Policy

Last updated: July 2026

1. Information We Collect

When you use ConnectIE, we may collect information you provide directly — such as your name, email address, phone number, and service preferences — when you create an account, submit a service request, or contact a provider.

We also collect usage data such as pages visited, search queries, and device information to improve the platform experience.

2. How We Use Your Information

We use your information to connect you with local service providers, send relevant notifications about your requests, improve the platform, and maintain the safety and integrity of the community.

We do not sell your personal information to third parties. We do not use advertising-driven ranking — no one pays to appear first in search results.

3. Information Sharing

Your contact information is only shared with a provider when you choose to initiate contact with them. Providers do not receive your information unless you reach out.

We may share aggregated, non-personally identifiable data for analytics and platform improvement purposes.

4. Data Security

ConnectIE uses industry-standard encryption and secure hosting to protect your data. We do not store payment card information — all payments are handled by third-party processors.

5. Your Rights

You may request to view, update, or delete your personal information at any time by contacting us. California residents have additional rights under the CCPA.

6. Contact Us

For privacy-related questions, contact us at privacy@connectinlandempire.com.